
Tailored Solutions for Your Business
Empowering Brands with Custom Coffee Equipment
Service Process Diagram
1Initial Communication & Requirement Confirmation
We establish contact via email or WhatsApp to understand the customer’s market positioning, purchasing needs, target price, and order quantity.(Suggest timely communication on WhatsApp)
2Product Recommendation & Quotation
We recommend suitable models based on the client’s needs and provide a detailed quotation, including specifications, images, MOQ, lead time, and pricing terms.
3Sample Testing (If Required)
If needed, we support sample orders with logo customization. Sample fees can be deducted from the bulk order.
4Business Negotiation & Order Confirmation
The customer pays a deposit (usually 50%), and we schedule production. The lead time is typically 25–35 days, depending on the order.
5Quality Inspection & Shipment
After production, strict quality checks are performed to ensure compliance with product and packaging standards before shipment.
6Quality Inspection & Shipment
After production, strict quality checks are performed to ensure compliance with product and packaging standards before shipment.
7Document Preparation & Customs Support
We provide all necessary documents (invoice, packing list, B/L, COO, etc.) and assist the customer in completing customs clearance.
8After-Sales Support & Maintenance
We offer after-sales services including spare parts, video tutorials, remote troubleshooting, and ongoing support to ensure worry-free selling.
9Establishing Long-Term Partnership
We value long-term partnerships and offer customized support, priority delivery, and marketing assistance to loyal clients.
OEM/ODM Personalized Branding Solutions
Transform our machines into your brand's identity.
Logo Customization
Enhance your brand visibility by adding your logo to our coffee machines. We offer various placement options that ensure your branding stands out, whether in-store or online, helping to create a cohesive look across your product range.Color and Finish Selection
Choose from an array of colors and finishes to match your brand's aesthetic. Our customization options allow you to create a unique look that resonates with your target audience and complements your existing product line.Custom Packaging
Elevate the unboxing experience with bespoke packaging solutions. Our custom packaging not only protects your products but also reinforces your brand identity, making a lasting impression on your customers from the moment they receive their order.Efficient Production Processes
Manufacturing solutions designed for your needs.
Low Minimum Order Quantities
We understand that every business has unique requirements. Our flexible manufacturing capabilities allow for low minimum order quantities, enabling you to start your coffee equipment line without the burden of large inventory commitments.Quick Turnaround Times
Our streamlined processes ensure that your orders are fulfilled promptly. With our efficient production timelines, you can rest assured that your products will be ready when you need them, minimizing delays in your supply chain.Scalable Solutions
As your business grows, we are here to support you every step of the way. Our scalable manufacturing solutions allow you to increase your order volumes seamlessly, ensuring that we can meet your evolving demands without sacrificing quality.Quality Assurance
Quality is at the core of what we do. Our rigorous quality assurance processes guarantee that every product meets our high standards before it reaches you, ensuring reliability and satisfaction for your customers.Regarding after-sales service
1Warranty Service
All coffee machines come with a 12-month warranty. Free spare parts are provided for non-human damages during the warranty period.
Within one week of receiving the goods, they should be checked for integrity. If there is any damage or non-human quality issue, please contact our WhatsApp or email to provide video or image evidence for a solution.
2Technical Support
We offer remote video support, manuals, and troubleshooting guides to help customers resolve issues quickly.
3After-Sales Response
All inquiries will be responded to within 12 hours, with urgent issues prioritized.
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